Quote:
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Originally Posted by canyoncarver
WOW, they can do that. Once again it appears that the business world has forgotten who the customers are and who the service providers are.
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The business world quit giving a shit about the customer a long time ago.
Most businesses have a new motto "How can we screw you today".
I canceled my old AOL home account the other day. Took 45 minutes to get thru and another 45 minutes talking to some non-english speaking dude who kept reminding me I'd had the account for 8 1/2 years why cancel it. Then he tells me if I'll keep it he can drop it to 9.95 a month for the same package. How many ways do you have to tell them to cancel the damn account. I haven't used the account for almost a year, my home system isn't on line anymore, why do I need to keep it.
I about told them to call Shris "he cares".
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